From diagnosis to fully operational.
Every engagement follows the same disciplined path — we diagnose before we prescribe, install before we expand, and prove value before we ask for more scope.
The Path
5 steps from first call to fully running operations
Discovery Call
We map your current delivery workflow, identify the biggest pain point, and determine whether there's a fit. No generic pitch — just honest assessment.
Ops Audit
A focused sprint to diagnose your operations. We review your tools, team structure, workflows, and delivery patterns. Output: a clear diagnosis + recommended operating model + implementation roadmap.
Delivery Ops Setup
We install the planning, resourcing, reporting, coordination, and QA rhythm needed to run delivery without constant founder management.
Stabilize & Optimize
We refine the systems based on real data. Reporting cadence adjusts, QA catches more, the team runs more independently. Founder involvement drops significantly.
Running Independently
Delivery function runs independently. Quality is consistent, reporting is reliable, and the founder reviews reports instead of managing processes. Expansion paths open only after this is stable.
Milestones
What to expect at each stage
Week 1–2
Systems installed, first reports generated. You have visibility into every active project for the first time.
Week 3–4
Founder stepping back from daily delivery management. The team knows the process and follows it without prompting.
Month 2
Clear operating rhythm established. Team is self-sufficient on day-to-day delivery coordination and execution.
Month 3
Delivery function running independently. Quality is consistent, reporting is reliable, and you're ready for expansion.
Month 4+
Expansion paths open. Agency Ops, Sales Ops, or Client Ops become available — but only after delivery is stable and trust is established.
Ongoing
Continuous improvement, monthly ops reviews, and quarterly strategy sessions. The system gets better every cycle.
Engagement Models
Pick the entry point that fits
Ops Audit
One-time diagnostic. We review your tools, team structure, and workflows — then deliver a clear diagnosis and implementation roadmap.
$2.5K–$5K · One-time
Delivery Ops
Monthly operational ownership. We install and run your delivery function — planning, resourcing, coordination, QA, and reporting.
$5K–$8K · Per month
Expand (Phase 2)
Only after Delivery Ops is running cleanly. Add Agency Ops, Sales Ops, or Client Ops as expansion paths — not a day-one purchase.
$8K–$15K+ · Per month
Common Questions
What founders ask before starting
How long until I see results?
Most founders feel relief within 2–3 weeks. By week 4, you should have clear reporting, a defined delivery rhythm, and significantly less personal involvement in day-to-day execution.
What if we need to start smaller?
Start with the Ops Audit. It's a one-time diagnostic that gives you a clear picture of what's broken and a roadmap for fixing it — with no ongoing commitment required.
Do you replace our existing team?
No. We add the operating layer your team is missing. Your people keep doing the work — we install the systems, structure, and coordination that make them more effective.
What tools do you work with?
We work inside your existing stack — ClickUp, Asana, Monday, Notion, Linear, Jira, or whatever your team already uses. We don't force tool changes. We build the operating layer on top of what you have.
Start with a 30-minute discovery call.
We'll map your current delivery workflow, identify the biggest pain point, and determine whether there's a fit. No pitch deck. No pressure. Just an honest conversation about what's working and what isn't.
Book your discovery call → Free · 30 minutes · No generic pitch deck